Privacy policy

At Dravik.online, we respect customer privacy and are committed to protecting personal information. This Privacy Policy explains how we collect, use, protect, and manage information when customers visit our website, purchase bedding products, or communicate with us.

1. Information We Collect

We may collect information necessary to provide shopping services.

Personal Information

When customers place orders, we may collect:

  • Full name;
  • Email address;
  • Shipping address;
  • Billing address;
  • Phone number;
  • Payment-related information processed through secure payment providers.

Website Information

We may automatically collect:

  • IP address;
  • Browser type;
  • Device information;
  • Pages visited;
  • Website interaction data;
  • Shopping preferences.

2. How We Use Information

Dravik.online may use collected information to:

  • Process and fulfill orders;
  • Arrange shipping;
  • Provide order confirmations;
  • Send delivery updates;
  • Respond to customer inquiries;
  • Improve website functionality;
  • Prevent fraud;
  • Maintain business records;
  • Improve customer experiences.

3. Payment Information Security

Dravik.online does not store complete payment card information.

Payment transactions are handled through secure payment providers that apply appropriate security measures.

4. Cookies and Similar Technologies

We may use cookies to:

  • Remember customer preferences;
  • Improve website performance;
  • Analyze website usage;
  • Provide a better shopping experience.

Customers may manage cookie settings through their browser preferences.

5. Information Sharing

Dravik.online does not sell customer personal information.

Information may be shared with trusted service providers, including:

  • Payment processors;
  • Shipping carriers;
  • Website hosting providers;
  • Customer service platforms.

These providers receive only information necessary to perform their services.

6. Data Security

We maintain reasonable safeguards designed to protect customer information from unauthorized access, misuse, disclosure, or alteration.

Kentucky’s Consumer Data Protection Act provides eligible consumers with certain rights regarding personal data, including access, correction, deletion, and obtaining portable copies of personal information where applicable.

7. Privacy Rights

Eligible customers may request:

  • Confirmation of personal data processing;
  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of certain personal information;
  • Portable copies of personal data.

Requests may be submitted through:

Email: [email protected]

8. Children's Privacy

Dravik.online does not knowingly collect personal information from children in violation of applicable privacy laws.